Assessment & Consultation Services

Falls are the leading cause of injury among older adults and people with mobility challenges—and often mark the beginning of declined independence and quality of life. Whether you’re worried about a parent living alone in Cape Coral, recovering from a fall, or noticing balance changes that make navigating your home feel uncertain, identifying hazards before accidents happen changes everything.

Our comprehensive home safety evaluations examine your living space room by room—checking lighting, identifying loose rugs and uneven floor transitions, assessing bathroom dangers, evaluating stairway handrails, and spotting pathway obstacles that create tripping hazards. We observe how you actually move through your home, noting where you hesitate or feel unsteady—revealing risks you’ve adapted to unconsciously but that become dangerous during illness, fatigue, or emergencies. Following evaluation, we provide detailed written reports prioritizing hazards from highest to lowest risk, with recommendations ranging from simple fixes to comprehensive modifications.

Environmental Accessibility Assessments are the professional evaluations required before most Medicaid waiver-funded home modifications can be approved—and they go far beyond basic safety checks. Our C.E.A.C. (Certified Environmental Access Consultant) certified team examines your complete living environment through the specialized lens of accessibility and universal design. Whether you’re adapting a home after a spinal cord injury in Hialeah, planning modifications for progressive MS, or creating wheelchair-accessible living, professional EAA assessment ensures modifications actually solve problems and serve you long-term.
We evaluate accessibility throughout your entire home: entry points and step barriers, hallway widths and doorway clearances, bathroom transfer spaces, kitchen accessibility, and living spaces where furniture placement affects daily activities. Most importantly, we observe your actual daily routines—how you navigate spaces, where you struggle, and what informal adaptations you’ve already made. The completed EAA report includes prioritized recommendations, preliminary cost estimates, and all documentation required for Florida Medicaid waiver funding approval.

Medical equipment only works when it actually fits your body, adjusts correctly for your abilities, and you know how to use it properly—otherwise wheelchairs cause pressure sores, walkers contribute to falls, and mobility scooters get abandoned in garages. Whether you’re getting a new wheelchair in Clearwater, learning to use a rollator safely, or figuring out an adjustable bed, professional fitting and training makes the difference between equipment that helps and equipment that frustrates.

Our fitting process starts with careful assessment of your physical dimensions, functional abilities, and specific medical needs. For wheelchairs, we measure seat width and depth, adjust height for optimal positioning and transfers, and set footrests and armrests properly. For walkers and rollators, we adjust height for proper posture and verify brakes match your hand strength. Training goes beyond basic operation—we teach body mechanics that protect your safety, maintenance for long-term reliability, and troubleshooting before small issues become big problems. Mobility scooter training covers maneuvering tight spaces, navigating slopes, battery care, and proper transport. For patient lifts, we train caregivers on sling selection, safe operation, and emergency procedures. Our support continues beyond delivery with follow-up adjustments as your needs change.

Florida Medicaid Home and Community-Based Services (HCBS) Waivers allow individuals who would otherwise require nursing home care to receive services at home—including home modifications when medically necessary. Covered modifications may include wheelchair ramps, stair lifts, platform lifts, widened doorways, roll-in showers, grab bars, lowered counters, non-slip flooring, and smart home safety devices. But getting these modifications approved requires proper documentation and detailed justification that meets Florida Medicaid guidelines.

Our team has extensive experience with state Medicaid waiver processes and works directly with your case manager to ensure every requirement is met. We provide Environmental Accessibility Assessments, ADA-compliant recommendations formatted for Medicaid submission, coordination with waiver specialists throughout the process, and follow-up support until approval. Whether you’re in Pembroke Pines or anywhere in Florida, if you’re enrolled in an HCBS Waiver program with documented medical need for home modifications, we can help you navigate the process from assessment to approved modifications.

Understanding what your insurance actually covers feels impossible—policies use confusing language, coverage varies wildly between plans, and getting authorization means navigating bureaucratic processes that seem designed to discourage claims. Whether you’re trying to get a wheelchair approved in West Palm Beach or figure out hospital bed coverage, the paperwork and phone calls pile up fast.
Our insurance verification services handle the entire process so you can focus on your health instead of arguing with insurance companies. We contact your provider directly to verify coverage, determine specific benefits, identify prior authorization requirements, and confirm your copay responsibilities—all before you make purchase decisions. For items requiring prior authorization like wheelchairs, hospital beds, and patient lifts, we coordinate with your healthcare providers to obtain documentation, submit requests with proper coding, follow up until decisions are made, and appeal denials when coverage should be approved. We understand the specific documentation requirements for different insurance providers and equipment types, which dramatically improves authorization success rates compared to trying on your own.