In my experience, Wrightway has an amazing staff that provides excellent service and care to each and every client. They are dedicated, reliable, and professional. I highly recommend them.

Stairs inside a Jacksonville home shouldn't mean giving up access to a bedroom, avoiding a family room on a different floor, or making the decision to move out of a home someone has lived in for decades. For a family in Riverside whose parent has started using a walker after a fall, or a veteran returning to a two-story home in Arlington following rehabilitation at Naval Hospital Jacksonville, or a caregiver in Mandarin managing daily transfers for someone who can no longer climb steps safely—a professionally installed stair lift or platform lift restores full access to every floor. Wrightway Medical's C.E.A.C. certified team has been designing and installing these systems throughout Duval County for over 30 years.

Jacksonville is the largest city by land area in the contiguous United States—a sprawling, consolidated city-county with a population approaching 1 million across Duval County. The housing stock here spans enormous variety: two-story craftsman homes in Avondale and Springfield, split-level ranches in Arlington and Fort Caroline, elevated beach homes in Atlantic Beach and Neptune Beach, and multi-floor construction throughout Southside and Baymeadows. Many of these homes were built long before accessibility was a design consideration, and stairs that were once unremarkable become significant barriers as mobility changes with age, injury, or disability. Wrightway Medical works in all of these housing types every week and understands the installation challenges each one presents.
As an ACHC-accredited provider with C.E.A.C. certified professionals, Wrightway Medical designs and installs stair lift and platform lift systems throughout Duval County and the greater Jacksonville area. We work directly with Medicare, Medicaid, and Florida’s waiver programs—including iBudget, CDC+, and SMMC-LTC—and we handle all permitting, code compliance, and EAA documentation so families and support coordinators aren’t managing that process alone. We are certified installers for Savaria and other industry-leading manufacturers, and we service every installation throughout its lifetime.

We deliver and service a complete range of home medical equipment throughout the Jacksonville Stair Lifts & Platform Lifts area:
Stair lifts provide safe, independent floor-to-floor access for individuals who can transfer to a seat but cannot safely climb stairs. Whether someone is managing the effects of a stroke, recovering from joint replacement surgery at Baptist Medical Center Jacksonville, or dealing with a progressive condition that makes stair climbing increasingly risky—a properly installed stair lift restores access to every floor of the home without requiring a move or a major renovation.
Our stair lifts work on straight and curved staircases, indoors and outdoors, and operate with smooth, quiet motors that carry individuals comfortably while seated. Built-in safety features include obstruction sensors that stop the lift if something is in the path, seat belts, armrest controls, and remote controls so the lift can be sent up or down from either landing. Battery backup systems ensure the lift continues to operate during power outages—no one gets stranded on a floor because the electricity went out. We assess each stairway configuration, recommend the right model for the specific installation, complete the full setup, and provide thorough training before we leave.

Platform lifts are designed for individuals who use wheelchairs or scooters and cannot or should not transfer to a seated lift. Rather than riding in a seat, the individual remains in their mobility equipment on a platform that travels between levels. This makes platform lifts the right solution for wheelchair users who need floor-to-floor access, individuals managing power chairs that are difficult to transfer from, and situations where a stair lift seat transfer isn’t safe or practical.
Platform lifts can be installed on interior staircases and on exterior entry points where a traditional ramp isn’t feasible due to space constraints or elevation height. They include safety enclosures, non-slip platform surfaces, easy-to-operate controls, and battery backup for uninterrupted operation. For homes in Jacksonville’s Beaches communities with elevated first floors, or older Riverside and Avondale homes with steep front stoops, a platform lift often solves an entry problem that a ramp alone cannot. Our C.E.A.C. certified team evaluates the specific space, designs the right system, handles all permitting and code compliance, and completes the full installation.

Determining whether a stair lift or platform lift is the right solution, which model fits the staircase configuration, and whether the installation qualifies for waiver program funding requires a proper in-home evaluation—not a phone estimate.
Our C.E.A.C. certified professionals conduct Environmental Accessibility Assessments throughout Duval County, evaluating each home’s staircase layout, the individual’s mobility equipment and transfer abilities, caregiver needs, and all available funding options. For individuals on Florida Medicaid Waiver programs, we complete the EAA documentation required to support authorization and submit complete paperwork to minimize delays. Support coordinators across Jacksonville’s hospital systems and care networks work with us regularly because our assessments are thorough, our documentation is correct the first time, and our installations hold up over time. We visit homes from the Northside to Ponte Vedra, from Orange Park to the Beaches, and we understand the full range of Jacksonville housing styles our team works in every week.

We provide delivery and services throughout the Jacksonville Stair Lifts & Platform Lifts area including:
A stair lift carries a person in a seated position along a rail mounted to the staircase—it’s designed for individuals who can safely transfer from their wheelchair or walker to the lift seat. A platform lift carries a person while they remain in their wheelchair or scooter on a flat platform that travels between levels—it’s the right choice for wheelchair users who should not or cannot transfer. Our C.E.A.C. certified team assesses each situation and recommends the correct solution based on the individual’s mobility, equipment, and staircase configuration.
Yes. Both stair lifts and platform lifts include battery backup systems that ensure continued operation during power outages. Nobody should be stranded on a floor of their home because the electricity went out.
Yes. We handle all permit applications, ensure installations meet ADA standards and local Jacksonville building codes, and coordinate required inspections. Our C.E.A.C. certified team completes the full installation and provides thorough training on safe operation and basic maintenance before we leave. We also service all installations throughout their lifetime.
We work with Florida’s Medicaid Waiver programs—including iBudget, CDC+, and SMMC-LTC—and complete the Environmental Accessibility Assessments (EAA) required to document and support authorization for home modifications. We also work with Area Agency on Aging plans and Children’s Medical Services. Our team submits complete documentation the first time to minimize authorization delays. If you are unsure what coverage applies, we will walk you through the available options.
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